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For payments made by credit card, Cash on Delivery or Money Order / EFT, the product amount will be refunded as soon as possible after your return request is approved and notified to you (usually on the same day). return will be done. We will not be able to intervene in any possible delays in the refund of payments made by Credit Card, since the reflection of the amount in your accounts after the transfer to the bank is entirely related to the bank transaction process.

It may take an average of 1-2 weeks for the amount refunded to your credit card to be reflected in your account by the bank.

In order to cancel your order, your product must not have been delivered to cargo. Otherwise, you will need to follow the return procedures.

To cancel products that have not been delivered to the cargo, you can call our customer service representative at +90 312 395 3510 or send a message containing your cancellation request to